If you choose Leopalace21
Every thing can be done
without visiting the office!
※1

  • Apartment hunting Apartment hunting
  • Talk to the staff Talk to
    the staff※2
  • Apartment viewing Apartment viewing※2
  • Contract procedure Contract procedure

※1 Apartments managed by Leopalace21 only 
※2 Offices directly manage by Leopalace21 only

Not only can we interact through the Internet but also arrange appointment to visit the office
Support your apartment hunting at your convenience

  • POINT01 We provide three services that you can do online, from finding a room to moving in.
  • POINT02 You can choose the best time to visit the office, or obtain support through the Internet

Search the available apartments/support on signing the contract※1

※1 Apartments managed by Leopalace21 only

  • Talk to the staff

    Talk to the staff

    WEB custumer service※2Apartment hunting support
    through the Internet

    Visit the office

    Visit the office

    using video call to talk to staffs in the office
    Staffs in the office will support your apartment searching according to your enquiry

    ※2 Offices directly manage by Leopalace21 only

  • Apartment viewing

    View the room through the Internet View the room through video call

    View the room
    through the Internet※2
    View the room through
    video call

    Apartment viewing on site

    Apartment viewing on site

    Staffs from the office can show the inside of the room using video call on a smart phone or tablet
    Apartment viewing can also be done from home or outside without going to the site

    ※2 Offices directly manage by Leopalace21 only

  • contract procedure

    Sign the contract through the Internet Explain the contents of the contract through the Internet

    Sign the contract
    through the Internet
    Explain the contents of
    the contract through
    the Internet

    Proceed with the contract in the office

    Proceed with the contract
    in the office

    Input your information after you choose the apartment
    After the contracting documents arrive, we will explain the important points of it through video call, and then your confirmaion and signing of the contract will be required at last.



The preparation of explaining through the Internet/view the room through the Internet/sign the contract through the Internet

Services through the Internet are all carried out through "Microsoft Teams" or "FaceTime"
Please prepare any if the following device: PC, smart phone, tablet, etc.

WThe preparation of explaining through the Internet/view the room through the Internet/sign the contract through the Internet
  • Data will be consumed while using video call. If you use the variable celll phone plan with a toplimit in data fee, please be notice the amount of data usage.
  • According to speed of data and the settings of applications, the video quality might be low. For stable video quality, please choose the WI-FI environment.
  • According to different devices and versions, there might be limits using the application.
  • If there is any quesiton about the way to use "Microsoft Teams" or "FaceTime", please ask for help from the providers.

※The services above are all provided by offices that directly manage by Leopalace21
(oversea office only provide Internet contract explanation service)
If you have anything unclear, please feel free to ask.

Consultation on finding a room
by phone call can be done here (within Japan only)

0120-984-578 Within Japan only 10:00 〜 19:000120-984-578 Within Japan only 10:00 〜 19:00